Programme Support Officer

Innovation Background:
Innovation is a consultancy that delivers complex projects. Starting in the UK in 1987, it has had a Hong Kong team since 2007.

We help businesses define and deliver change effectively. We do this by deploying tools and techniques in terms that are palatable to a wide range of professionals, not just ‘IT and change management people’.

Our people are distinguished by their project management & leadership abilities, their grit and the confidence that comes from experience of delivering many projects.

What we’re looking for:
Innovation are looking for a project support officer to run various activities across a complex project with an insurer.
The person will be part of the programme management office team and aid in the delivery by providing support with the development and maintenance of project processes, procedures and delivery artefacts.
To succeed in this role Innovation are looking for a person with a proactive approach and can-do attitude, someone with excellent communication skills who’s comfortable collaborate with internal teams and stakeholders to deliver results on time.
Ultimately, the Project Support’s duties are to ensure that all project activities are completed on time, within budget and meet high quality standards.

Accountabilities:

Role responsibilities highlighted below but not limited to: –

• Maintain project governance, processes and procedures, keeping the PMO manager aware of the project status
• Liaise with workstreams to capture requirements, scope, objectives and deliverables
• Work with each workstream to ensure compliance of project governance policies
• Internal project resource and stakeholder management engagements
• Collation and review of status reports, submissions and ad-hoc project requests
• Maintenance of the CRAID logs (Change, Risk, Action, Issue, Dependency)
• Assist with project plan management, including milestone and dependency tracking
• Aid in the preparation of project budgets
• Point of contact for project related information or ad-hoc requests
• Maintain project documentation, plans and reports on SharePoint
• Organise key project meetings and provide secretariat support as required

Requirements:

• Understand the dimensions and tolerances of projects
• Understand Microsoft Project
• Understand change control
• Understand dependency management
• Previous work experience as a Project Support
• Experience of working in multiple project environments
• Solid organisational skills, including multitasking and time-management
• Able to manage face-to-face and written communication
• A project management certification is a plus

Behavioural Competencies: –

• Excellent attention to detail, motivated individual with a tenacious attitude
• Excellent communication skills, written & verbal
• Ability to react to demanding and changing deadlines
• Experience managing senior stakeholders
• Highly organised with the ability to identify and monitor items from multiple sources
• Ability to influence other parties to complete activities

Innovation is a consultancy that delivers change at banks, insurers and investment firms. This assignment is being handled by our contract management subsidiary Rose People Management, based in Hong Kong. You can find more about us at https://innovation.co.uk

Hit the ‘Apply now’ button to continue – we will contact suitable applicants for the next steps. All queries can be directed to jobs@rose-pm.com

Hong Kong recruitment license: 60602